Billing
Start your plan, add or remove Whatnot accounts, and manage your card, even from a new computer.
Billing lives in Settings: click the gear icon at the bottom of the left bar, then the Billing tab at the top.
Price
| Plan | Price per Whatnot account |
|---|---|
| Monthly | $129 a month |
| Yearly | $99 a month, billed $1,188 a year (save 23%) |
You pay for each Whatnot account you put on the plan. All of them go on one card and renew on the same day.
Free trial
Every new account gets 7 days free, with no credit card needed. When the 7 days are up, the app asks for a card before you can keep using it.
Start your plan
- Open Settings → Billing and click Add payment method.
- Pick Monthly or Yearly, and tick the accounts you want on the plan.
- Enter your card and email on the payment page.
Use an email you'll always be able to open, and double-check it. You can't change it yourself later. It's how you manage the plan from any other computer, and how you get back in if you lose this one (see Manage your plan from another computer below).
Your accounts work on every computer
The plan belongs to the Whatnot account, not to the computer. Once an account is on the plan, log in to HypeStream with it on any computer and it just works: your laptop, your shop PC, a new machine. There's nothing extra to buy and nothing to move.
Add or remove accounts
The Accounts list on the Billing page shows every Whatnot account you've connected and whether it's on the plan.
| What it says | Meaning |
|---|---|
| On the plan | Paid for, works on every computer |
| On @name's plan | Someone else's plan already pays for it |
| Not on the plan | Not paid for yet |
| Comes off the plan (date) | You removed it; it keeps working until that date |
- Activate puts an account on your plan. Before you confirm, the app shows what you'll pay today (just the rest of the current period) and what the whole plan costs at the next renewal.
- Deactivate takes an account off. It keeps working until the plan renews, then stops, and you're no longer charged for it.
Manage your card, plan and invoices
Click Manage plan, card and invoices to change your card, download invoices, or cancel. To switch between monthly and yearly, or change the billing email, contact us below.
If you cancel, everything keeps working until the end of the period you've paid for. Changed your mind? Click Keep plan before then.
If a payment fails, the plan shows Payment failed. Click Update card to fix it and keep your accounts working.
Manage your plan from another computer
Your accounts work everywhere, but changing the plan (the card, which accounts it covers, cancelling) is locked to the computer that paid. That stops anyone else who logs in to one of your accounts from changing your billing.
To manage it from a different computer:
- Open Settings → Billing. It shows which email paid, partly hidden (for example
p***@gmail.com). - Click Email me a link.
- Open the email on any device within 10 minutes and press Approve.
The Billing page updates a few seconds later, and that computer can now manage the plan.
The link only ever goes to the email entered with the card. If you've lost access to that email, or entered the wrong one, contact us below and we'll sort it out.
Questions about billing?
Call +1 (503) 404-3514 or email support@hypestream.io about anything billing, including refunds or a card entered with the wrong email. A real person, not a bot, will get back to you.
